06 / 06 · Services
Support & maintenance
IT should run in the background. When something does go wrong, we help without fuss – remotely or on site. With regular maintenance, updates and monitoring we make sure many problems never happen in the first place.
At a glance
- Remote and on-site support
- Updates and security patches
- Monitoring of servers and backups
- A contact who knows your IT
Scope
What we take care of
- 01Help with problems by email, phone and remote support
- 02On-site visits for hardware faults and installations
- 03Regular updates of operating systems, software and firmware
- 04Monitoring of servers, disk space and backups
- 05Management of users, access and permissions
- 06Ongoing maintenance of the documentation
- 07Advice on new purchases and extensions
More services